Whales Capital Fx Privacy Policy:
Introduction:
As part of our daily business operations, we collect personal
information from our clients and prospective clients in order to provide
them with our products and services, and ensure that we can meet
their needs when providing these products and services, as well as
when providing them with any respective information.
Your privacy is of utmost importance to us, and it is our policy to
safeguard and respect the confidentiality of information and the
privacy of individuals. This Privacy Notice sets out how Whales Capital Fx API
portfolio allocation and services provided by Whales Capital Fx ; its
affiliates and subsidiaries (collectively, the whalescapitalfx.com/
“Whales Capital Fx ”, “the Company”, “We”, “Us”, and the trading and direct
sales services provided by whalescapitalfx.com/ (collectively the “Whales Capital Fx
Investment” or “Investment”), collects, uses and manages the personal
information we receive from you, or a third party, in connection with
our provision of services to you or which we collect from your use of
our services and/or our website. The Privacy Notice also informs you of
your rights with respect to the processing of your personal information.
Our Privacy Notice is reviewed regularly to ensure that any new
obligations and technologies, as well as any changes to our business
operations and practices are taken into consideration, as well as that it
remains abreast of the changing regulatory environment. Any personal
information we hold will be governed by our most recent Privacy
Notice.
Please note that if you are an employee of the Company, a contractor
to the Company or a third-party provider, your personal information
will be used in connection with your employment contract or your
contractual relationship, whichever applies.
This Privacy Notice applies to the processing activities performed by
whalescapitalfx.com/ to the personal information of its clients and its
potential clients and platform visitors.
We may amend this Privacy Notice at any time by posting the amended
version on this site including the effective date of the amended version.
We will announce any material changes to this Privacy Notice on our
website.
How do we protect personal information?
Whales Capital Fx Company respects the privacy of any user who
access its homepage, and it is therefore committed to taking all
reasonable steps to safeguard any existing or prospective clients,
applicants and website visitors.
whalescapitalfx.com/ Company keeps any personal data of its clients and its
potential clients in accordance with the applicable privacy and data
protection laws and regulations.
We have the necessary and appropriate technical and organisational
measures and procedures in place to ensure that your information
remains secure at all times. We regularly train and raise awareness for
all our employees to the importance of maintaining, safeguarding and
respecting your personal information and privacy.
We regard breaches of individuals’ privacy very seriously and will impose
appropriate disciplinary measures, including dismissal from
employment. We have also appointed a Group Data Protection Officer,
to ensure that our Company manages and processes your personal
information in compliance with the applicable privacy and data
protection laws and regulations, and in accordance with this Privacy
Notice.
The personal information that you provide us with when applying to
open an account, applying for a role within the Company, or when using
our website, is classified as registered information, which is protected in
several ways. You can access your registered information after logging in
to your account by entering your username and the password that you
have selected. It is your responsibility to make sure that your password
is only known to you and not disclosed to anyone else.
Registered information is securely stored in a safe location, and only
authorised personnel have access to it via a username and password. All
personal information is transferred to the Company over a secure
connection, and thus all reasonable measures are taken to prevent
unauthorised parties from viewing any such information. Personal
information provided to the Company that does not classify as
registered information is also kept in a safe environment and accessible
by authorised personnel only through username and password.
Informations we may collect about you:
In order to open an account with us, you must first complete and submit a
“create account” form to us by completing the required information. By
completing this form, you are requested to disclose personal information in
order to enable the Company to assess your application and comply with the
relevant laws (including their regulations).
The information that we collect from you are as follows -
Full name, residential address and contact details (e.g. email address,
telephone number, fax etc.);
Date of birth, place of birth, gender, citizenship;
Information on whether you hold a prominent public function (PEP);
Verification information, which includes information necessary to verify
your identity such as a passport, driver’s licence or Government-issued
identity card);
Other Personal Information or commercial and/or identification
information – Whatever information we, in our sole discretion, deem
necessary to comply with our legal obligations under various anti-money
laundering (AML) obligations, such as under the European Union’s 4th
AML Directive and the U.S. Bank Secrecy Act (BSA).
Information we collect about you automatically:
Browser Information –
Information that is automatically collected via analytics systems
providers from your browser, including your IP address and/or domain
name and any external page that referred you to us, your login
information, browser type and version, time zone setting, browser plug-
in types and versions, operating system, and platform;
Log Information –
Information that is generated by your use of whalescapitalfx.com/ services that
is automatically collected and stored in our server logs. This may include,
but is not limited to, device-specific information, location information,
system activity and any internal and external information related to
pages that you visit, including the full Uniform Resource Locators (URL)
clickstream to, through and from our Website or App (including date and
time; page response times, download errors, length of visits to certain
pages, page interaction information (such as scrolling, clicks, and mouse-
overs), and methods used to browse away from the page.
Lawful basis for processing your personal information:
We will process your personal information on the following bases and for the
following purposes;
Performance of a contract –
We process personal data in order to provide our services and products,
as well as information regarding our products and services based on the
contractual relationship with our clients (i.e. so as to perform our
contractual obligations). In addition, the processing of personal data
takes place to enable the completion of our client on-boarding process.
In view of the above, we must verify your identity in order to accept you
as our client and we will use your personal data in order to effectively
manage your trading/investment account with us. This may include third
parties carrying out credit or identity checks on our behalf. The use of
your personal information is necessary for us to know who you are, as
we have a legal obligation to comply with “Know Your Customer” and
customer due diligence regulatory obligations
Compliance with a legal obligation –
There are a number of legal obligations imposed by relevant laws to
which we are subject, as well as specific statutory requirements e.g. anti-
money laundering laws, financial services laws, corporation laws, privacy
laws and tax laws. There are also various supervisory authorities whose
laws and regulations apply to us.
Such obligations and requirements imposed on us necessary personal
data processing activities for identity verification, payment processing,
compliance with court orders, tax laws or other reporting obligations
and anti-money laundering controls.
These obligations apply at various times, including client on-boarding,
payments and systemic checks for risk management.
For the purpose of safeguarding legitimate interests –
We process personal data so as to safeguard the legitimate interests pursued
by us or by a third party. A legitimate interest is when we have a business or
commercial reason to use your information. Example of such processing
activities include the following:
Initiating legal claims and preparing our defense in litigation
procedures;
Means and processes we undertake to provide for the Company’s IT and
system security, preventing potential crime, asset security and access
controls;
Measures for managing the business and for further developing
products and services that best suits our overall client base.
Sharing your data within the whalescapitalfx.com/ company for the purpose of
updating and/or verifying your personal data in accordance with the
relevant anti-money laundering compliance frameworks, and
Risk management.
To provide you with products and services, or information about our
products and services, and to review your ongoing needs –
Once you successfully open an account with us, or subscribe to
information, we must use your personal information to perform our
services and comply with our obligations to you. It is also in our
legitimate interests to try to ensure that we are providing the best
products and services so we may periodically review your needs based
on our assessment of your personal information to ensure that you are
getting the benefit of the best possible products and services from us.
To help us improve our products and services, including support services,
and develop and market new products and services –
We may, from time-to-time, use personal information provided by you
through your use of the services and/or through client surveys to help us
improve our products and services. It is in our legitimate interests to use
your personal information in this way to try to ensure the highest
standards when providing you with our products and services and to
continue to be a market leader within the cryptocurrency financial
service industry.
To investigate or settle enquiries or disputes –
We may need to use personal information collected from you to
investigate issues or to settle disputes with you because it is our
legitimate interest to ensure that issues and disputes get investigated
and resolved in a timely and efficient manner.
To comply with applicable laws, subpoenas, court orders, other judicial
process, or the requirements of any applicable regulatory authorities –
We may need to use your personal information to comply with any
applicable laws and regulations, subpoenas, court orders or other
judicial processes, or requirements of any applicable regulatory
authority. We do this not only to comply with our legal obligations but
because it may also be in our legitimate interest to do so.
To send you surveys –
From time to time, we may send you surveys as part of our client
feedback process. It is in our legitimate interest to ask for such feedback
to try to ensure that we provide our products and services at the highest
standard. However, we may from time to time also ask you to
participate in other surveys and if you agree to participate in such
surveys we rely on your consent to use the personal information we
collect as part of such surveys. All responses to any survey we send out
whether for client feedback or otherwise will be aggregated and
depersonalised before the results are published and shared.
Data analysis –
Our website pages and emails may contain web beacons or pixel tags or
any other similar types of data analysis tools that allow us to track
receipt of correspondence and count the number of users that have
visited our webpage or opened our correspondence. We may aggregate
your personal information with the personal information of our other
clients on an anonymous basis (that is, with your personal identifiers
removed), so that more rigorous statistical analysis of general patterns
may lead us to providing better products and services.
If your personal information is completely anonymised, we do not
require a legal basis as the information will no longer constitute personal
information. If your personal information is not in an anonymised form,
it is in our legitimate interest to continually evaluate that personal
information to ensure that the products and services we provide are
relevant to the market.
Internal business purposes and record keeping –
whalescapitalfx.com/ may need to process your personal information for
internal business and research purposes as well as for record keeping
purposes. Such processing is in our own legitimate interests and is
required in order to comply with our legal obligations. This may include
any communications that we have with you in relation to the products
and services we provide to you and our relationship with you. We will
also keep records to ensure that you comply with your contractual
obligations pursuant to the agreement (‘Terms of Service”) governing
our relationship with you.
Disclosure of your personal information –
Whales Capital Fx Trade Company will not disclose any of its clients’ confidential
information to a third party, except: (a) to the extent that it is required
to do so pursuant to any applicable laws, rules or regulations; (b) if there
is a duty to disclose; (c) if our legitimate business interests require
disclosure; (d) in line with our Terms of Service; (e) at your request or
with your consent or to those described in this Privacy Notice. The
Company will endeavour to make such disclosures on a “need-to-know”
basis, unless otherwise instructed by a regulatory authority. Under such
circumstances, the Company will notify the third party regarding the
confidential nature of any such information.
Where we store your personal data –
Our operations are supported by a network of computers, servers, and
other infrastructure and information technology, including, but not
limited to, third-party service providers. We and our third-party service
providers and business partners store and process your personal data in
the European Union, Japan, the United Kingdom, the United States of
America and elsewhere in the world.
Privacy when using digital assets and blockchains –
Your funding of bitcoin, XRP, USDT, PM, ether, and other Digital Assets
on your whalescapitalfx.com/ may be recorded on a public blockchain.
Public blockchains are distributed ledgers, intended to immutably record
transactions across wide networks of computer systems. Many
blockchains are open to forensic analysis which can lead to
deanonymization and the unintentional revelation of private financial
information, especially when blockchain data is combined with other
data.
Because blockchains are decentralized or third-party networks which are
not controlled or operated by Whales Capital Fx or its affiliates, we are not
able to erase, modify, or alter personal data from such networks.
Our products and services are not available to children –
Our products and services are not directed to persons under the age of
18, hereinafter “Children”, “Child” and we do not knowingly collect
personal information from Children. If we learn that we have
inadvertently gathered personal information from a Child, we will take
legally permissible measures to remove that information from our
records.
The Company will require the user to close his or her account and will
not allow the use of our products and services. If you are a parent or
guardian of a Child, and you become aware that a Child has provided
personal information to us, please contact us at support@whalescapitalfx.com/
and you may request to exercise your applicable access, rectification,
cancellation, and/or objection rights.